Using websites on a mobile phones is “a cringeworthy experience” according to recent user tests performed by Jakob Nielsens company. His advice:
Although devices will get better, the big advances must come from websites. Sites (including intranets) must develop specialized designs that optimize the mobile user experience. Today, few sites have mobile versions, and those that do are usually very poorly designed, without knowledge of the special guidelines for mobile usability.
Great article, a must-read for those working on mobile(-friendly) websites!